Ideas

I think it'd be a good idea if we could leave notes like on Hubspot Inbox, where in the same line of communication, we can leave real time notes visible to only our team.

Can we have the arrival text sent automatically upon a vehicle being marked as shown(RUDY T)

having the total of appointments at the top so we don't have every time to count one by one like the example in Red Cap

assigning a technician in tekmetric OR selecting the state for license plate makes the system lag or freeze for 30 sec-1 min might be tekmetric bug?

adding also the pick up driver name and picture and the drop off driver name and picture

Whenever a customer send a message, it would be helpful if the name is highlighted/bolded or something of the sort that would alert us that there is a new message. For example, there was a customer two days ago that confirmed the appointment but then sent a message to cancel and if I wouldn't have physically gone in the message, I wouldn't have known