Pet Hair addition | Voters

Pet Hair addition

complete

Rhyan

I had a lady give us feedback that she was surprised when we charged extra for pet hair. Wanted to see if we could add a bottom or drop-down during booking process so client is aware we charge extra for pet hair.

March 27, 2023

Jason Harab

marked this post as

complete

Brian Healy

I like that! Yes the extra fee is typically $25, sometimes its $50 when really bad. There have been cars that look like they've been under water for months in the interior.

Brian Healy

Rhyan thanks for leaving this message. Jason Harab Beth Coleman Brendan Monaghan Sarah Twigg thoughts for putting in a text box after selecting the detail chiclet asking for more information or maybe even a disclaimer pop up that shows that the client may incur extra fees for extreme cases?

Jason Harab

Brian Healy: That will be possible when we implement the "additional details" for any service which will be a capability in admin that you'll be able to turn on for any chiclet... can try to hike it up the priority list